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Flowbyte Support

Last updated on Oct 7, 2026

Flowbyte maintenance helps you plan field jobs, fill work sheets on site, navigate stop to stop, and invoice completed work.

Module parts

Area Who uses it Purpose
Works Office / dispatch One field job for a customer (site, pricing, technicians, sheets)
Work sheets Office and technician Technician document under a work (time, materials, photos, signatures, billing)
Worker terminal All employees Workday, jobs, receipts, tools, calendar, leave, payslips, profile, settings
Operations map Office and technician Day stops, route, drive times; Google Maps / Waze navigation
Handover acts Technician / office Handing products or equipment to the customer (PDF, signatures, invoice)
Manager dashboard Office / manager Calendar, backlog, analytics, pricing, workflow, map, access
Technician suggestions Office Best technician match when planning (skills and history)
Maintenances Office One-off and recurring maintenance visits, intervals, plan into works

End-to-end workflow

  1. Manager sets pricing, sheet statuses, map points and skills (Manager dashboard).
  2. Optionally set maintenance intervals and plan visits (Maintenances), or create a work from the calendar — the system suggests technicians, you mark one as lead (Lead) and save (sheets are created).
  3. In the morning office or technician opens the Operations map (stops, addresses, route).
  4. Technician opens Worker terminal, taps Start workday, opens a work sheet or next assignment.
  5. On the road: Google Maps / Waze from the map to the next stop.
  6. On site: each technician taps I am on site on their own sheet (the lead can fill the crew time frame for others who have not checked in themselves). Everyone fills their sheet; the lead takes the customer signature; then Submit work sheet. If someone leaves early, they tap End work — their end time stays. Details: Crew on site.
  7. Handover act when needed.
  8. Office invoices the work (sales invoice).

Roles

Technician / employee — Worker terminal (including receipts and leave), own stops on the Operations map, sheets, acts.

Office / dispatch — works, all sheets, Operations map for everyone, invoicing.

Manager — manager dashboard, settings, access, skill data behind suggestions.

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