Field service module — overview | Flowbyte dokumentatsioon

Flowbyte field service helps you plan field jobs, fill work sheets on site, navigate stop to stop, and invoice completed work.

Module parts

Area	Who uses it	Purpose
Works	Office / dispatch	One field job for a customer (site, pricing, technicians, sheets)
Work sheets	Office and technician	Technician document under a work (time, materials, photos, signatures, billing)
Worker terminal	All employees	Workday, jobs, receipts, tools, calendar, leave, payslips, profile, settings
Operations map	Office and technician	Day stops, route, drive times; Google Maps / Waze navigation
Handover acts	Technician / office	Handing products or equipment to the customer (PDF, signatures, invoice)
Manager dashboard	Office / manager	Calendar, backlog, analytics, pricing, workflow, map, access
Technician suggestions	Office	Best technician match when planning (skills and history)
Maintenances	Office	One-off and recurring maintenance visits, intervals, plan into works

Manager sets pricing, sheet statuses, map points and skills (Manager dashboard).
Optionally set maintenance intervals and plan visits (Maintenances), or create a work from the calendar — the system suggests technicians, you mark one as lead (Lead) and save (sheets are created).
In the morning office or technician opens the Operations map (stops, addresses, route).
Technician opens Worker terminal, taps Start workday, opens a work sheet or next assignment.
On the road: Google Maps / Waze from the map to the next stop.
On site: the lead technician taps I am on site, everyone fills their sheet, the lead takes the customer signature, then Submit work sheet.
Handover act when needed.
Office invoices the work (sales invoice).

Technician / employee — Worker terminal (including receipts and leave), own stops on the Operations map, sheets, acts.

Office / dispatch — works, all sheets, Operations map for everyone, invoicing.

Manager — manager dashboard, settings, access, skill data behind suggestions.